Shipping Policy

  1. Aimra'a works on a made-to-order model, so we take a minimum shipping time of 12-15 working days, unless the product is ready to dispatch. 

  2. We ship through our registered and trusted courier partner - Shiprocket via Bluedart, Trackon, Anjani and others for orders within India.

  1. All orders are processed from our HQ in Ahmedabad, India. Orders will be delivered to the shipping address mentioned at checkout. To make any changes to that, customer has to write an email to teamaimraa@gmail.com within 48 hours of the order placed. 

  2. Courier partners will deliver packages from Monday - Saturday only between working hours. 

  3. Shipping is free for prepaid orders above Rs 1500, below that a minimum charge of Rs 100 is applicable. 

  4. Shipping fee of Rs 200 will be applicable  on all COD orders.  Orders only up to Rs 3000 shall be accepted against COD .  

  5. If a customer refuses to accept ONE COD order after that only prepaid orders will be accepted for that customer. 

  6. Our delivery timeline starts from the moment an order is accepted.

  7. For international shipping please write to us on teamaimraa@gmail.com or connect on 7573013781

  8. Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency. 

  9. Non-Availability of Delivery - Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.

  10. In case of failure to deliver due to incorrect details, no refunds will be entertained. Please refer to our Return & Exchange Policy for more details.

  11. In case of any repairs if the product is damaged by the client,  both side shipping charges have to be given by the client. 

  12. We are not responsible for any delays caused by natural calamities or unavoidable circumstances, though we will fully help in tracking the parcel if there is a problem from the delivery partner’s end.

  13. Once the product is shipped, it takes approx 3-10 working days to delivery with in India depending on the geographical conditions.